Bulk SMS providers fret over Trai limit on number of messages

CHENNAI: It isn't simply message canny youngsters who are troubled with the 100-message a day restrict on SMSes. Telemarketers and mass SMS specialist organizations are sulking over the new lead as representatives have paid special mind to elective approaches to advance their items and administrations. The Trai control restricted SMS to 100 daily for prepaid associations and 3,000 for post-paid SIMs.

"SMS is an extremely compelling method for advancing our item. Be that as it may, after the Telecom Regulatory Authority of India (Trai) discharged new controls, we should consider new thoughts for exposure," says K Murthy, who bargains in wellbeing items like sauna belts in Pondy Bazaar. Merchants like Murthy have been outsourcing exposure to telemarketers who approach a vast database of phone numbers. These telemarketers charge as much as Rs 1000 for sending one lakh SMSes and Re 1 for 25 second Bulk voice calls.

To send mass SMSes, telemarketers need to enroll themselves with Trai.

An authority at Chennai SMS integra, a specialist organization that arrangements in both value-based and limited time messages, said income from special messages have descended in the course of the most recent month. "Most clients pay us ahead of time. On the off chance that a number is enlisted with the 'Don't Call' registry, at that point the message gets rejected and we can't charge our clients for it," she says.

Organizations like Suninside, which used to give these SMS and call administrations, have now chosen to concentrate just on web facilitating administrations. "In light of the new Trai directions, we have not been giving mass SMS administrations since the most recent month," said an organization representative.

The same is valid for Bulk voice calls as well. P Jayakumar, who runs a telemarketing organization, said at exhibit clients pay around Re 1 for a 25 second telephone call, which incorporates five seconds of ringing time. "Starting at now, we likewise offer telecalling administrations and organizations can procure a telecaller for around Rs 15,000 every month and after that compensation charges per telephone call. This income may likewise descend," he says.

Nonetheless, a couple of telemarketers have discovered an exit plan. They are utilizing remote and private numbers to send these limited time messages utilizing web based informing administrations and outside or private phone numbers. "These SMS cost a great deal of cash, charging as much as 10 paise per message," says the Suninside worker. Be that as it may, numerous buyers keep on receiving spam messages. To manage this issue, Trai has reported that it will soon ask cell versatile specialist organizations to charge telemarketers 5 paise for each business SMS that is sent on its system. As telemarketers take a shot at little overall revenues, Trai trusts that expanding the cost of sending messages will make the boycott more viable.


Starting at now, for each non-requested message or call got by a man enrolled on the 'don't call registry', specialist organizations can be fined Rs 50,000 for the primary infringement, which can go up to Rs 2.5 lakh for the 6th offense. From that point onward, they will be boycotted for a long time.

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